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L'aiuto necessario, quando ti serve
Concentrati sulla tua attività, degli aspetti tecnici ci occupiamo noi.
Migliora la tua esperienza con PrestaShop grazie all'assistenza tecnica
Il nostro team di assistenza tecnica è pronto ad aiutarti
- Contattaci via chat, e-mail o telefono
- Tempo di risposta entro 24 ore
- Assistenza disponibile dal lunedì al sabato, dalle 9 alle 22
Semplice assistenza tecnica per il tuo store PrestaShop
Il modulo Assistance By PrestaShop è stato progettato per ottimizzare il processo di intervento su uno store PrestaShop, stabilendo una connessione diretta con il tuo sito.
Per semplificare gli interventi e per garantire i migliori tempi di risposta, ti consigliamo vivamente di installare il modulo Assistance by PrestaShop.
I suoi numerosi vantaggi:
- Connessione sicura al tuo back office, previo consenso, nella configurazione del modulo.
- Efficienza del nostro intervento sul tuo store
- Risparmierai tempo
Le nostre offerte di assistenza
Pacchetto di Manutenzione
Da 150 €
Assistenza pronta ad aiutarti.
Vantaggi principali
- Servizi vari: assistenza all'avvio, diagnostica, installazione di temi e altro ancora
- Sconto dal 10% al 20% sui piani di assistenza e sul pacchetto di aggiornamento PrestaShop
- Abbonamento flessibile: a livelli, mensile o annuale, personalizzato per le tue esigenze
Migrazione e aggiornamenti
Audit a 300 €
Accedi alle funzionalità più recenti: gli specialisti di PrestaShop ti aiuteranno a migrare o aggiornare il tuo negozio in modo impeccabile.
Migrazione e aggiornamenti
- Aggiornamento all'ultimo piano PrestaShop
- Il tema di tua scelta all'interno della nostra selezione di temi
- Il modulo di pagamento di tua scelta
- 15% di sconto sui moduli PrestaShop da spendere con un voucher
Pacchetto SEO
A partire da 550 €
Porta il tuo store nelle prime posizioni dei risultati di ricerca con un’analisi degli errori di crawling e risolvili.
- 1 ora di analisi e un intervento tecnico (fino a 4 ore)
- Analisi degli errori di ricerca
- Suggerimenti per miglioramento tecnico
- Implementazione di azioni correttive
Pacchetto Performance
A partire da 90 €
Ottimizza la velocità di caricamento e la SEO perfezionando le prestazioni tecniche del tuo store.
- Controllo delle prestazioni dettagliato e personalizzato
- Piano d'azione tecnico e implementazione, ad es. aggiunta di moduli di cache o pulizia dei file
Pacchetto Security
A partire da 900 €
Verifica che non ci siano violazioni della sicurezza nel tuo store con un audit completo e un piano d’azione per affrontare i potenziali rischi.
- Report completo sulle potenziali falle di sicurezza
- Relazione sullo stato del grado di infezione
- Suggerimenti per risolvere problemi e misure di sicurezza
- Pulizia dei file se il tuo store è infetto
Ottimizzate il tuo store online con le nostre soluzioni di assistenza
La nostra community è a tua disposizione
Centro assistenza
Trova articoli su argomenti come: installazione di PrestaShop, personalizzazione del tuo store, SEO e molti altri.
Forum
Trova le risposte alle tue domande nel nostro forum con la nostra vivace community.
Contatta i nostri agenti e ottieni un preventivo per il miglior piano di assistenza per le tue esigenze, il tutto entro 24 ore.
Scopri i nostri servizi
Hosting
Dal semplice hosting all’outsourcing completo
Consulenza
I nostri team tecnici possono intervenire direttamente sul tuo sito
Centro assistenza
Una guida completa e didattica, qualunque sia il tuo livello
PrestaShop Academy
E-learning per migliorare le tue competenze nell’e-commerce