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ICS2: un’opportunità per rafforzare il tuo vantaggio competitivo
ESS eCommerce Manager
L’Unione Europea sta proseguendo verso un ambiente completamente digitalizzato, basato sulla trasmissione dei dati e DHL Express ha implementato dal 28 agosto 2023 la fase 2 del nuovo sistema UE di controllo di sicurezza , Import Control System 2 (ICS2).
ICS2 è il nuovo sistema di controllo doganale di sicurezza dell’UE, basato sulla trasmissione elettronica dei dati. La fase 2 ha dato il via al controllo di sicurezza delle spedizioni aeree prima dell’imbarco della merce su un volo nel Paese di origine e prima dell’arrivo (o del transito) della merce in Unione Europea, Svizzera, Norvegia e Irlanda del Nord.
Come evitare potenziali ritardi
La conformità ai requisiti ICS2.2 è fondamentale: non è strettamente correlata al processo di sdoganamento della merce a destino ma può inficiare sullo stesso.
Per evitare potenziali ritardi per le spedizioni dirette a/in transito per l'UE e consentire di procedere allo sdoganamento, ai fini dei controlli di sicurezza, il MITTENTE deve fornire attraverso le soluzioni elettroniche DHL Express:
- la descrizione dettagliata di ciascun articolo spedito
- il codice merceologico HS/ Harmonized System di ciascun articolo
- il codice EORI dell’importatore UE (ove possibile e applicabile)
Innovazione e opportunità nella gestione dei tuoi resi
La nuova normativa ICS2 non è solo un passo avanti importante per la tutela dei consumatori e per la promozione dell'e-commerce; rappresenta anche un’opportunità per fidelizzare i tuoi clienti continuando a garantire informazioni chiare e trasparenti sulle tue politiche di reso.
La probabilità che un utente non acquisti sul tuo eCommerce perchè ritiene sfavorevole la politica di reso è del 46%. Mentre l’82% dei clienti ri acquista dallo stesso eCommerce dopo avere effettuato un reso.
Dietro ogni reso, insomma, c’è l’opportunità di stringere un rapporto di valore con il tuo cliente. In tal senso comprendere e affontrare i cambiamenti di ICS 2 con consapevolezza è fondamentale.
DHL ECOM4YOU ti supporta nel trasformare la gestione dei resi in un vantaggio competitivo.
Ottimizza ordini, tracking e resi. Attiva subito DHL express senza alcun costo di sviluppo.
